Ordering & Payment

Ordering:

 

All of our products are delivered to you digitally.  This enables that you always receive the most current and up-to-date version of the product.

For an additional cost, you can choose to have your order sent on a flash drive.  A small number of products are still available on CD.  We will be phasing out these methods in favour of digital-only delivery when stocks are exhausted.


Phone:   Simply phone us on 01257 269465 to tell us what you require and we'll e-mail your order to you, togeher with an invoice.  (We're not always in the office).

Online:     Simply register as a customer and use the shopping cart.  Your order will be electronically sent to us, and you will receive links to download this, together with an invoice (if you are a school).  Anyone may also pay instantly by CARD or PAYPAL if desired (Choose the PAYPAL option for this, and then select "Paypal Guest"at the appropriate point in the ordering process if you are paying using a card).  Please note that we only send invoices to schools and organisations (Choose Please Invoice Me as your payment method if you wish to be invoiced).  Private individuals need to pay by paypal or cheque.

e-mail:  Simply e-mail the details of your order together with the name and address of your school plus an e-mail address where you would like your order to be sent.  We check e-mails regularly and usually reply within an hour, and often straight away.

Post:   Either use your own purchase order form, or one of our leaflets.  If you are ordering as a private individual you will need to send a cheque with your order.  You will need to tell us the e-mail address where you would like your order to be sent.

 

Postage:

If you have requested a Flash Drive or CD (both at additional cost), we will post this by second class postage.

 

Payment methods:

 

BACS:  We prefer BACS payments for invoices wherever possible.  Please use the details on the invoice.

CHEQUE:  Please make cheques payable to: Powerpoint Mental Starters

INVOICE:   Schools only may also order products via e-mail or using our website ordering system and request an INVOICE.  If ordering this way please give full details of your order in the e-mail and an e-mail address to which the item(s) and invoice are to be sent.  Being electronic, our products are non refundable and must be paid for.  Please pass the invoice to your school office for prompt payment.  Invoices must be paid within 31 days, by cheque or BACS - we prefer BACS.  We reserve the right to charge an administration fee if we have to issue a reminder invoice after this time.

PAYPAL:   Simply use our website to order where there is a pay by paypal option, or alternatively log into your paypal account, choose 'send money' and send the appropriate payment to our account at:  enquiries@mentalstarters.co.uk

CARD:   You can pay by card by ordering on our website, choosing PAYPAL, and this will give you an option to pay as a paypal guest, where you can then pay using your card.

 

We are a sole trader, and not a VAT registered company, so the price you see is the price you pay.

 

Please read website descriptions carefully to ensure that the products are what you require, as they cannot be exchanged or returned.

e-mail: enquiries@mentalstarters.co.uk

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