Terms & Conditions

All details of our products are available via our website.

Your order will be delivered electronically - This will be instant if you pay online, and as soon as we process your order (usually within an hour), if you request an invoice.

You are purchasing the rights to use our resources within your own establishment only, and they must not be made available to anyone outside your establishment.

If you have requested a Flash Drive or CD (at additional cost), we  aim to dispatch orders quickly, so you should receive your order within 2 or 3 days.  If you order via e-mail, we will contact you the same day.  If you do not receive a replyl the same day please contact us again.

e-mail is the best way of contacting us, as we are not always in the office.

In purchasing our products, you are only purchasing the entitlement to use them, and only in the school by which they are purchased, and in the language in which the materials are provided.  They may also be used by staff in their own homes for preparing lessons.  They must not be copied for any other purposes or passed on to other establishments, nor may they be used for any form of training, other than for the training of staff in the school by which they were originally purchased.  Copies may not be retained by staff once they leave the school which originally purchased the material.

If your school changes name, management or converts to an academy, then you must re-purchase items to be able to continue using them.

Due to the nature of our products, once ordered they are non-returnable, and must be paid for.

We send an invoice together with the goods to schools who request this.  Our terms are strictly 28 days maximum from the date on the invoice.  We consider that this is a reasonable time within which to pay.  Therefore, If we do not receive payment within 28 days, we will reissue an overdue invoice which will include a late payment charge of 10% per month of the original order fee.  Occasionally we offer discounts on some of our products.  In ALL cases where items were purchased at a discount price, the invoice MUST be paid and we must be in receipt of the payment within 28 days of the date of the invoice.  If paid after this date discount price will not apply and the full price advertised at the time of purchase is due.

Please note that we supply strictly on our terms only and by placing an order with us you are agreeing to those terms.

If you pay online, or send payment with your order we do not issue an invoice.  Goods without payment included with the order can only be sent to school addresses.  If you wish products to be sent to your home address, you must include a cheque or paypal as payment with your order.

Purchase of products by private individuals entitles that individual to use the items for their own teaching alone, and only for the teaching of the subject matter.

 

Updated April 1st 2019.

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